Understanding your audience data can be your ticket to success. Read on to find out how to make the most of what your customers tell you.
Box Office and Ticketing CRM - Yorkshire
Phil specialises in box office and customer relationship management and is here to help you get the most from your ticketing and CRM systems. Based in the Leeds office, he also looks after the Yorkshire region.
Where have you come from?
Phil joins the DCN from the world of cloud-based ticketing, where he was working for Spektrix, one of the country’s leading arts ticketing and CRM software companies. Having worked in both their London and New York offices, he brings with him a wealth of knowledge about how different types of organisations can benefit from their CRM, ticketing and fundraising systems.
Outside of work you will often find him exploring, whether it’s out in real life or in the virtual world, enjoying a good computer game. Most recently he found himself island-hopping in Hawaii for a couple of months and one day he hopes to ride the Orient Express.