Skip to content

Share Event


‘Test and trace’ to tried and tested – the future of your admission system


Presented as part of Leeds Digital Festival 2021. Head to their website to find out more.

Over the past year many organisations have had to significantly change the way they work, not only to meet government regulations, but also to make sure customers feel safe upon return to venues. Whilst these changes may have presented challenges, they also open up opportunities for income generation and to gather valuable visitor attendance insight.

Join us for this one-hour webinar where Phil Lofthouse, Digital Culture Network Tech Champion for Box Office & Ticketing/CRM will explain why now could be the perfect time to consider how your revised admissions processes might work for your organisation in the long term.

In this session, you will learn:

  • How to implement ticketing and attendance tracking without creating barriers to entry
  • Ways to grow your fledgling ticketing operation
  • How to use ticketing to boost donations
  • The hidden benefits of tracking visitor attendance (and some not-so-hidden ones too)

 What level is it?

Beginner to Intermediate – The session will be accessible for organisations who have not yet tried ticketing but will be more meaningful to those who have introduced the practice recently or have a basic system in place.

What type of webinar is it?

Instructional format with presentation slides. You will be able to ask questions using the Q+A function and engage with the presenters using the chat. This session will be hosted as a Zoom Webinar.

Can I book a place?

This webinar is presented as part of a funded programme for arts and cultural organisations. Free places are available for anyone who works with or for a publicly funded arts and cultural organisation and for those currently in receipt of or usually eligible for Arts Council funding.

This webinar will be live captioned. If you have any other access needs, please let us know upon booking or get in touch at We ask you give a minimum of 10 days’ notice where possible.

Can I ask questions?

Yes and we actively encourage it to shape the content. You can ask in advance on Twitter using the hashtag #DigitalCultureNetwork or message @ace_dcn. Alternatively, you can add your questions as part of the sign-up process.

You can also ask questions on the day using the Zoom live stream chat facility.

Can I receive 1-2-1 support?

The Digital Culture Network is part of a funded programme for arts and cultural organisations. We have a team of nine Tech Champions across the country, who can provide free 1-2-1 support in a range of areas including digital strategy development, websites, social media, data analytics, digital content creation, SEO and paid marketing, CRM, box office and ticketing systems and email marketing. This support is available for those currently funded by, or usually eligible for, Arts Council England funding. You can indicate whether you would like to be contacted by a Tech Champion as part of the sign-up process.

Please get in touch if you have any questions about your eligibility.

Date not convenient or you didn’t get a ticket?

Don’t worry! We regularly add new webinars to our event schedule. Sign up to our newsletter below to be the first to hear when we announce new events and head to our Knowledge Hub to watch recordings of previous webinars.


Please email us on for more information about the Digital Culture Network. To request free 1-2-1 support from a Tech Champion visit our Ask a Tech Champion page or find us on Twitter @ace_dcn.


When you register for an event, please refer to Arts Council England’s privacy notice to see how we use your personal data. Please note that in line with this policy, we may share your basic data (name, job title and organisation) with other participants and event partners. We will only share your contact details with partners should you opt-in to do so during the registration process.

The latest from us straight to your inbox