eCommerce

Introduction to eCommerce

Thinking about setting up an online shop? Read on to understand the basics of eCommerce and how it could benefit your organisation.

  ·  3 years ago
eCommerce: A Diagnostic Checklist

Are you missing out on sales? Our diagnostic will help you assess and improve your current strategy.

  ·  3 years ago
Why it pays to get ready for the festive season

Did you know that the festive season can be a great opportunity for creative and cultural organisations and artists to generate online revenue? During December consumer spending leaps as many people celebrate Christmas, Hanukkah and other festivals with gift-giving and plenty of socialising. Read on to discover what you can do to get ready.

  ·  2 years ago
Where’s my order? 5 customer service quick wins for the festive period

This article focuses on how creative and cultural individuals and organisations can keep customer service running smoothly during the festive period. The run-up to Christmas is a busy time for shopping online and in this article we highlight 5 best practice tips to pro-actively manage communications with your customers and minimise workload for your customer service team.

  ·  2 years ago