Here's a list of tech platforms we see organisations using often. It's not exhaustive and if you have any platforms you'd like to discuss further, please get in touch with a Tech Champion.
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Built from first-hand experience in the cultural sector, Action Links helps you create simpler, smarter online customer experiences — without complex development. Take control of designing your own user-facing interactions that connect flexibly with your existing tech stack, all within one intuitive tool.
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Plan, measure, and manage it all in one tool that saves time and gives you full control over your social media.
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Karo is the AI customer service agent for arts, culture and live entertainment organisations. It answers your audience's questions on your website 24/7, in your tone of voice, using your venue's own information and a live connection to your ticketing system.
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Based on the foundational methodology for estimating the carbon emissions generated by a website, Website Carbon is the original calculator for testing the carbon output of your website. It's a quick and easy way to understand the impact of your site for free.
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ShortPixel allows you to easily reduce images (and PDF) file size to make your website more sustainable and load faster while maintaining image quality. It can compress hundreds of files at once, convert them to modern WebP or AVIF formats, and restore originals if needed.
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Green Web Foundation is a non-profit organisation working towards a fossil-free internet by 2030. They maintain the world’s largest open dataset of websites that run on green energy and offer open source tools to manage the environmental impact of digital services.
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Send better campaigns with the platform that puts the planet first. The award-winning, B-Corp certified email marketing platform designed for purpose-driven organisations. Dedicated UK-based support and discounts available for non profit/charity status.
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Digital Carbon Online enables you to automatically track the carbon footprints of your website over time. With built-in analysis and tools, organisations can discover carbon hotspots and take proactive steps to reduce their website's overall footprint.
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Ecograder provides sustainability reporting tools for digital products and services. Reports are designed to help you better understand and prioritize specific actions to reduce emissions while improving your website’s speed, performance, and efficiency over time.
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VisitOne has been developed to empower arts and cultural organisations to grow revenue and deepen audience engagement, by streamlining upsells, enabling secure seamless digital ticketing, and unlocking new opportunities for individual donations.
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The Advantage Dashboard from Baker Richards supercharges your ticketing platform, transforming data into clear, actionable insights, helping you to predict trends, uncover growth opportunities and maximise income.
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Global leaders in audience strategy, MHM help organisations all over the world understand their audiences, reframe their challenges, and unlock new possibilities. From London to Sydney, Washington to Riyadh, they’re here to transform audience connection. From reshaping visitor experiences and brand strategy to driving loyalty and long-term impact, we turn insight into action.
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Ticketure helps museums and cultural venues grow attendance and revenue with modern ticketing and data-driven solutions.
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The Audience Agency (TAA) is a non-profit research and development organisation whose purpose is to help the cultural sector shape a vibrant, relevant offer that better serves audiences and communities. Designed to support an informed and innovative sector in practice and policy, TAA’s consultancy and research is evidence-led and people-centred. This approach underpins a five-pillar programme of services - participation and engagement, impact and evaluation, cultural and creative places, digital transformation, and creative economy for policy – supported by a suite of popular, reliable data products.
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M·E·L Research is a full-service social research agency specialising in qualitative, quantitative and evaluation projects. Our arts, culture and heritage work spans museums, galleries, festivals and natural heritage sites. We help organisations understand audiences, evaluate impact and shape future strategy through innovative, accessible research with diverse groups—from school children to international visitors, funders and cultural producers.
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DJS is an independent, employee-owned, full-service research agency. We have a wealth of experience working with visual and performing arts clients, museums, libraries and archives to help them better understand and connect with audiences. We offer a full range of quantitative and qualitative methods as well as experienced sector-experts who can transform your data into actionable insight.
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Baker Richards is a leading international consulting and software firm that aims to foster a thriving cultural sector by helping organisations achieve their commercial potential. Founded in 2003, their areas of expertise include admissions pricing, affiliation and customer segmentation, and they are extremely proud of the return on investment they deliver for clients.
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Indigo equips creative and cultural businesses to thrive by putting the voice of the audience at the centre of their decision making. Indigo Share is their flagship collaborative audience insight programme: Subscription, which offers benchmarked post-visit surveys for all types of arts and culture organisations; free Hot Topics, sector-wide surveys on questions of the moment; and Discover, a suite of instant-insight tools using the unique Indigo Audience Panel of over 15,000 cultural attenders.
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Eventotron is a cloud-based arts event management platform used by festivals, seasons, venues and artists all around the world.
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Social Elephants is a social media management tool that you can use to schedule posts, engage with your community, get reports from the different platforms, and compare your social profiles with competitors.
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Illuminate is a new Audience Data Platform for arts and cultural organisations; commissioned by Arts Council England, built and developed by PwC.
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sheepCRM is a UK based membership platform created for socially good organisations including the Ivors Academy and Association of Cultural Enterprises.
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Beyonk is a user-friendly and cost-effective online booking system, with a very hands-on approach to customer support. Their museum ticketing system allows you to manage walk-ins and online bookings with minimal effort, whilst delivering features to help you improve customer experience and support your marketing efforts too. Suitable for both volunteers or large teams.
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Viadukt by Substrakt delivers a quick, easy and accessible online booking experience for your users. It provides you with an easy-to-manage, effective solution for maximising ticket revenue and reducing checkout drop off.
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Artifax is designed to manage venue hire, event planning, artistic and production schedules, education programmes and tour scheduling. Artifax is cloud-based and designed for the arts and cultural community.
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Yesplan centralises all your event and venue planning activities into one system. Their software has been developed specifically within arts and culture, so it's tailored to venues and organisations. Yesplan is cloud-based meaning the whole team can work from anywhere.
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Subscriber CRM is a one stop CRM software solution to help your organisation grow and succeed through better customer relationship management.
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Beacon CRM is a modern charity CRM where all of the data that matters to you can live in one secure database.
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Tixly offers high-quality features presented in a user-friendly way, to help customers succeed with minimum effort. They believe that honesty and transparency is the most important thing when building up a strong customer relationship.
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Digitickets provide the tools, expertise and support you need to manage the entire ticketing process, before, during and after the customer visit.
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TicketSolve is a box office solution that provides an evolving solution with premium support that helps to directly solve the problems of organisations in a simple and streamlined manner.
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TicketTailor is an independent ticketing platform. Based in London, they operate worldwide and in 2021 helped event organisers issue over 11 million tickets. They're a white-labelled, self-serve platform catering to the entire events industry - from one-off fundraisers, to sell out music festivals, live venues, to virtual events.
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Tickets for Good began in 2019 as an open ticketing platform, allowing ticket buyers to give optional charity donations with each ticket sale. Since then, the brand has developed to offer free tickets to their users through an exclusive ticketing platform, connecting live event partners across the UK with the people who need live entertainment the most. Here Tickets for Good explain why they developed the 'Virtual Ticket Bank'.
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Tableau is a data analytics tool that helps collect and collate data that can be understood by professionals at any level in an organisation. It also allows non-technical users to create customised dashboards.
Semrush is a search engine optimisation tool that offers a search engine position tracker, site health checker, traffic analytics, backlink checker, ad analysis, and lots more tools to help you optimise your website.
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Effectively manage and optimise all your PPC accounts from a single, easy-to-use platform.
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Google Ad Grants equips nonprofits with up to $10,000 per month of free search advertising.
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Preservica is an active digital preservation software that helps organisations drive innovation, confidently meet compliance and legal requirements, and safeguard digital content of unique cultural and brand importance.
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DSpace is an open source repository application that allows you to capture, store, index, preserve and distribute your digital material including text, video, audio and data.
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Hyku is a digital repository application for managing cultural heritage content.
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Omeka is a free, open-source content management system for online digital collections.
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Enthuse provide donation forms that are customised to your cause - a branded payment solution to raise regular and one-off online donations.
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DONATE™ is an integrated platform across text, web, and contactless for one-off and everyday fundraising.
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CAF provides services and assistance to UK and international charities and their donors, and promotes general donation to charities.
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Donorfy is fundraising CRM software for nonprofits. Whether you’re a one-person-wonder just starting out, or an established organisation.
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Moodle is a learning platform or learning management system - a free Open Source software package designed to help educators create effective online training courses.
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Create or grow a website, community, online course, or paid membership site without coding.
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Google Classroom is a free service for schools, nonprofits, and anyone with a personal Google Account. Classroom allows learners and instructors to connect – inside and outside of schools.
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LearnWorlds is an easy-to-use training and Learning Management Solution for individuals, organisations and enterprises.
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OCLC, a global library cooperative, supports thousands of libraries in making information more accessible and more useful to people around the world.
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CollectionBuilder is an open-source tool for creating digital collections and exhibit websites that are driven by metadata and powered by modern static web technology.
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A technology platform that allows artists and galleries to create immersive experiences of contemporary art for global reach with customised virtual spaces.
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Flickr is a media platform used for uploading, organising, and sharing digital media such as photos and videos
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Islandora is a free open-source software framework designed to help institutions, organisations and their audiences collaboratively manage and discover digital assets using a best practice framework.
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With Storj DCS (Decentralized Cloud Storage) files aren’t stored in centralized data centers— instead, they're encrypted, split into pieces, and distributed on a global cloud network.
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Manage, protect, license, and maximise the value of images, video, documents, and all other digital content.
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Tools to help you launch, manage, and measure social impact programs, locally and globally.
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Evalato is a management software that helps you collect awards applications with ease, empower judging and pick the worthiest winners for your programs.
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Zealous is a submissions platform connecting organisers, creative candidates, and judges with ease.
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The OESS is an online tool for galleries and arts organisations who manage, or are considering managing, one or more Open Exhibitions per year.
27/10/26
Join arts and culture leaders for a day of honest exchange that will change how you think about the year ahead. Hosted by CultureSuite and taking place in Amsterdam.
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BigMarker combines webinar software with marketing features to create and end-to-end webinar solution.
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Swapcard is an end-to-end event & community platform for virtual and hybrid events, powered by artificial intelligence.
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Hopin can help you bring your physical event online or build from the server up.
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Build virtual events, conferences, courses, and more to engage with your audience and grow your community through events-based marketing.
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Full live stream hosting and ticketing platform. Build and sell subscriptions to your community. Access and view content.
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OVERTURE+ is a streaming platform created by producers, for producers to securely stream content.
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YouTube Studio is where brands or individuals can go to manage their channels, live stream, add subtitles, share videos, upload, and edit content.
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The live video platform for creators. Whether you're a business, maker or coach, Crowdcast is a simple way to connect live.
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A fully customisable video player, with individual landing pages for each video. You upload the video content elsewhere and direct your audience to CogPlayer.
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Audience Finder is a free national audience data and development tool, enabling cultural organisations to understand, compare and apply audience insight.
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Google Trends is a website by Google that analyses the popularity of top search queries in Google Search across various regions and languages.
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Barker Langham Analytics is a cloud based financial planning tool for the culture sector.
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The Digital Culture Compass is an online toolkit to support arts, culture and heritage organisations to integrate digital technology into their work.
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Printful allows you to design and sell custom products online with print on demand drop shipping.
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SuperFast POD are a UK based print on demand manufacturer of gift and homeware products.
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Shopify is an eCommerce platform that hosts your online store. It helps organise the layout of your store's appearance through themes and offers payment processing.
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WooCommerce is a customisable, open-source eCommerce platform built on WordPress.
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Planable is a free social media collaboration and management tool used by marketers to plan, collaborate, approve and schedule their social media posts.
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Sociamonials helps you to optimise your campaigns and increase your return on investment with social media analytics and automation.
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Hootsuite is a social media management platform, that includes a social media dashboard. You can manage multiple networks and profiles and measure your reach.
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Facebook Creator Studio lets creators and publishers manage posts, insights, and messages from all of your Facebook Pages in one place.
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Zoho offers a wide range of online software, including email, a word processor, spreadsheets, wikis, and customer relationship management.
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Whitefuse is a UK-based membership management software for automation, engagement and growth. Focused on associations, societies and non-profits.
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Salesforce is a cloud-based software company, offering customer relationship management services.
GoodCRM is a contact database for arts organisations, charities and non-profits. It focuses on people and relationship rather than conversion funnels, up-sell, and cross-selling.
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Give Lively is a fundraising platform that is free for non-profits and easy to use for donors.
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Eventbrite is an event management and ticketing website that allows users to browse, create, and promote events.
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TicketSource is a free online ticketing system for any type of venue or event. It allows you to promote, manage and sell your tickets online.
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Tessitura is a CRM software used by arts and cultural organisations to manage their activities in ticketing, fundraising and marketing.
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Spektrix is a cloud-based box office, marketing, and fundraising software for arts organisations.
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Screaming Frog SEO Spider is a fast and advanced SEO site audit tool. It can be used to crawl both small and very large websites.
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A tool for backlinks and SEO analysis. Site Audit tool will analyse your website for common SEO issues & monitor your SEO health over time.
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Advanced Web Ranking provides fresh daily, weekly or on demand geo-located rankings. Tailored for agencies and in-house SEOs.
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With a Google My Business account, you get more than a business listing. Your free Business Profile lets you easily connect with customers across Google
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Understand how users are really experiencing your site without drowning in numbers.
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Clarity is a free user behavior analytics tool that helps you understand how users are interacting with your website through session replays and heatmaps.
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Search Console tools and reports help you measure your site's Search traffic and performance, fix issues, and make your site shine in Google Search results.
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Google Analytics is a web analytics service offered by Google that tracks and reports website traffic, currently as a platform inside the Google Marketing Platform brand.
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Constant Contact specialises in helping small businesses, non-profits, and individuals achieve results with their newsletter marketing. Discount available for non profit/charity status.
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The dotdigital platform is an omnichannel marketing solution for B2C, B2B, and NFP marketers. Import data, build segments and triggers, and create relevant marketing comms. Discount available through Charity Digital for non profit/charity status.
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Sending one email can generate up to 26g of CO₂ emissions (source: carbonliteracy.com). Send better campaigns faster, with the email marketing platform that puts the planet first. Finalist 2024 Green Product of the Year, Sustainability in Tech Awards. Discount available for non profit/charity status.
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Create advanced email marketing campaigns with features like automation, landing pages and surveys. Discount available for non profit/charity status.
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Mailchimp is the all-in-one integrated marketing platform for small businesses, to grow your business on your terms. Discount available for non profit/charity status.
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The Google Lighthouse Chrome extension is an open-source, automated tool for improving the performance, quality, and correctness of your web apps.
A tool for improving your website through Accessibility, SEO, Analytics, Data Privacy, and Content Quality.
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Themeforset Envato Market has over 51,000 pre-built WordPress templates with many different features. Simply choose your theme and add your own customisations and content.
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CodeCanyon Envato Market has over 32,000 prebuilt plugins, scripts, html5 elements, PHP scripts, and code enhancements for your website.
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OBS is a free and open-source software for video recording and live streaming. Stream to Twitch, YouTube, and many other providers.
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Final Cut Pro is a video editing platform for IOS made by Apple.
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With iMovie for iOS and macOS, it’s easy to browse your clips and create Hollywood-style trailers and 4K-resolution movies. You can even start editing on iPhone or iPad, then finish on your Mac.
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InShot app is a simple, all-in-one visual content editing app for a PC or mobile. It allows you to create videos, edit photos, and create image collages. The app has plenty of features too. You can trim clips, change the speed of your footage, and add filters, music, and text.
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DaVinci Resolve is a video editing application that combines editing, color correction, visual effects, motion graphics, and audio post-production in one software tool.
John Talbot at Goodtill talks us through how they work with arts organisations and how those organisations can benefit from using this provider of iPad point-of-sale software.
Introduction to how organisations can utilise Teemill, an online platform that allows users to build an online shop and sell their designs. Read on to find out what our Tech Champion, Emma Roberts, learned when speaking with Teemill's Head of Business Development, Tobias Penner.