Knowledge Hub

Welcome to the

Knowledge Hub

Here you will find a range of learning resources including articles, webinars and case studies created by the Digital Culture Network’s Tech Champions.

With over 230 free resources, the Knowledge Hub is an ideal for solution for self-paced learning. You can filter by topic and learner level. Where will your journey begin?

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Knowledge Hub

Beginner Read Box Office and Ticketing   

Access All Areas: Making ticketing more accessible for everyone

Accessible ticketing is critical for promoting inclusivity and diversity in the UK’s creative and cultural sector. Under the Equality Act 2010, service providers must make reasonable adjustments so that disabled individuals have equitable access to services. In this resource, Tech Champion Adam takes you through how to enhance your ticketing inclusivity and ensure equal access for all.

   ·   6 days ago
Digital Culture Podcast episode #3 – The art of asking: effective audience surveys with Jack Roscoe

The Digital Culture Podcast is for creative and cultural professionals to get to know the Digital Culture Network team, learn how we can help your digital skills development, and find out what’s happening across the sector. In this episode, James Akers interviews ⁠Jack Roscoe⁠, the Digital Culture Network Tech Champion for  Audience Data Collection and Evaluation.

   ·   6 days ago

Beginner Read Digital Marketing    Digital Strategy   

Digital Culture Podcast episode #2 – Navigating strategy in the creative and cultural sector with Ollie Couling

The Digital Culture Podcast is for creative and cultural professionals to get to know the Digital Culture Network team, learn how we can help your digital skills development, and find out what’s happening across the sector. In this episode, James Akers interviews ⁠Ollie Couling⁠, the Digital Culture Network Tech Champion for Digital Marketing and Strategy.

   ·   1 month ago
Using digital solutions to make your facility more accessible: Ensuring visitors feel confident

Visual assets like videos and images can help demonstrate how your venue or facilities have been designed to be inclusive and accessible, empowering all visitors to feel confident that the environment is suitable for them and when they visit. This resource explains how videos and images are a great way to communicate your access offer, making sure every visitor feels confident in enjoying the space without the worry of how they'll navigate it. Making digital solutions to enhance your accessibility is easier than you may think.

   ·   1 month ago

Beginner Read Social Media   

Digital Culture Podcast episode #1 – Social Media with Katy Farrell and Nicola Barratt

The Digital Culture Podcast is for creative and cultural professionals to get to know the Digital Culture Network team, learn how we can help your digital skills development, and find out what’s happening across the sector. In this episode, James Akers interviews the Digital Culture Network Tech Champions Katy Farrell and Nicola Barratt who specialise in Social Media.

   ·   2 months ago

Beginner Read Email Marketing   

10 ways to make your email marketing more sustainable

When email marketing was first introduced it was seen as the sustainable alternative to direct mail and producing print. Whilst it's true that individual emails use relatively small amounts of energy to send; processing, sending, receiving and storing the content of emails builds up. Read this resource to discover steps you can take to make your email marketing more sustainable.

   ·   3 months ago

Beginner Read Digital Marketing   

Influencer insights: How Mary Spender reached 750k subscribers on YouTube

Tech Champion Ollie connected with George Spender, producer of the hugely successful YouTube channel @MarySpender which has amassed 746k subscribers and 94 million views to date. They bonded over their similar journeys working in the arts; both having previously worked as creatives and now digital marketers. Join Ollie as he finds out more about George's process and what he has learned along the way.

   ·   4 months ago

Beginner Read Websites   

Looking after your website with limited resources

This article has been written for organisations and individuals who don’t have a dedicated marketing or communications team (or budget). It’s aimed at people responsible for looking after their website but do not usually have the time needed. They probably have a range of other duties, and their website can get overlooked. Sound familiar? Then read on...

   ·   5 months ago

Beginner Read Paid Social Media    Social Media   

Should you be using Threads to grow your social media audience?

Threads is a Meta social media app, introduced in 2023 as an alternative to Twitter (now known as X). Many of the creative and cultural organisations and individuals we support have been holding out on signing up for an account to see if the platform will last the distance. As Threads celebrated its first birthday in July 2024, we thought it was time to look at some of the app’s key features and whether you could be using Threads to grow your audience.

   ·   5 months ago

Beginner Read Digital Accessibility   

How to create accessible PDFs

Creating accessible PDFs can be difficult because there are many factors to consider, and only a few software options can do the job. This article will help you get to grips with PDF accessibility, including the steps to take and the tools and resources you’ll need to create and evaluate accessible PDF documents.

   ·   5 months ago