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Knowledge Hub

Beginner Read Webinar recording – Capturing Culture: Live subtitling in museums and galleries

A free webinar for museums and galleries to learn about the barriers deaf visitors face and how to implement live subtitling to remove them.

Beginner Read Digital Culture Podcast episode #28 – Connecting communities at Manchester Museum with Sam Kalubowila

In this episode, Sam Kalubowila, Head of Learning and Participation at Manchester Museum, joins the Digital Culture Podcast to discuss community engagement, making museum collections more accessible, and the role of digital in bringing people closer to culture.

Beginner Read Meta One: What Facebook’s new link limits could mean for your organisation

Tech Champions Katy Farrell and Nicola Barratt explore what we know so far about Meta One and it's link limits, what the changes could mean for arts and cultural organisations, and practical steps you can take to adapt your social media strategy, improve reach without links and make the most of Facebook's other features.

Beginner Read Webinar recording – Social media SEO made simple: Reaching audiences, algorithms and AI

Search isn’t just about websites. Join this free webinar to understand how Social media SEO can help arts and culture professionals reach new audiences and increase engagement.

Beginner Read Digital Culture Podcast episode #27 – Making change together with Black Country Living Museum and English National Ballet

In this episode, James Akers and Jack Roscoe are joined by Sam Davies from Black Country Living Museum and Kam Downing from English National Ballet to discuss major digital transformation projects, technology change, CRM implementation, and the importance of putting people at the centre of it all.

Beginner Read 5 Steps to a Crash-Proof Ticket Drop: How to Manage High-Traffic Onsales

A perfectly executed marketing campaign means nothing if your website buckles the moment the onsale goes live. Here's why it happens, and five steps to stop it happening to yours.

Beginner Read Digital Culture Podcast episode #26 – The human side of digital transformation with Ankur Bahl

In this episode, James Akers and Adam Sykes are joined by Ankur Bahl to explore digital transformation in arts and culture, changing audience behaviours, data-driven decision making, and how cultural organisations can approach AI strategically.

Beginner Read Webinar recording – Social media content without the cringe: Live Q&A

This free webinar is a chance to have your questions answered about social media storytelling.

Beginner Read Digital Culture Podcast episode #25 – From museums to memes: Adam Koszary on culture, creativity and connection

In this episode, social media expert Adam Koszary talks to James about the current social media landscape in the arts & culture sector.

Beginner Read Webinar recording – How to choose the right eCommerce path for you

A free webinar for individuals and arts organisations who want to explore ways to generate income online and understand the practical steps involved.

Beginner Read Webinar recording – Once upon a pixel: The magic behind digital tracking

This free webinar will guide you through the magical world of marketing pixels and help you transform your digital marketing.

Beginner Read Digital Culture Podcast Episode #24 – Using CRM and content together to boost engagement with Dean Shaw and Adam Sykes

In this episode of the Digital Culture Podcast, Dean Shaw and Adam Sykes discuss how your CRM and content can work together to boost engagement and drive ticket sales for your events.

Beginner Read Webinar recording – Social media content without the cringe: Storytelling for arts & culture

This free webinar reframes short-form video as mini-storytelling, not social media performance. Create compelling content that engages the right people.

Beginner Read Case study: How Music@Malling built a year‑round digital presence

Discover how Music@Malling improved its website, refreshed it’s approach to audience data collection, and expanded its social and newsletter reach with support from the Digital Culture Network – helping attract new audiences and build long-term digital impact.

Beginner A practical guide to developing a digital strategy

This resource is designed to make the process of creating a digital strategy structured and focused on the right activities for the right outcomes. Whether starting from scratch or refreshing an existing plan, the steps outlined are set out to help organisations of any shape and size.

Beginner Read Digital Culture Podcast Episode #23 – REMIX reflections: highlights from London 2026

In this episode of the Digital Culture Podcast, four Tech Champions discuss their experience attending the REMIX Summit London 2026 and share their highlights.

Beginner Read Webinar recording – Website design essentials to boost engagement and conversion

This free webinar will teach you essential design techniques to turbo-charge visitor engagement on your website.

Beginner Read Digital Culture Podcast Episode #22 – The state of social media in 2026 with Katy Farrell and Nicola Barratt

In this episode of the Digital Culture Podcast, James Akers speaks with Katy Farrell and Nicola Barratt, the Social Media Tech Champions, on the whirlwind of digital change in 2025 and look ahead to what 2026 will bring.

Beginner Read Webinar recording – Sustainable email marketing: How to be green AND grow

Find out how to improve your email performance whilst being sustainable through list hygiene, segmentation and optimised design.