Homepage · Knowledge Hub · Customer Relationship Management CRM

Adam Sykes
Customer Relationship Management CRM Tech Champion CRM - Yorkshire

Adam Sykes

Adam specialises in ticketing platforms and customer relationship management (CRM). He can help through a scoping and procurement process, support on reporting and data management, or assist with best practices and sales strategies. Based in Leeds, Adam offers Box Office, Ticketing and CRM support to organisations and individuals in the creative and cultural sector across England.
Contact the Tech Champions

Filters


Customer Relationship Management CRM

Beginner Read Digital Culture Podcast episode #4 – Finding the right CRM and Ticketing for you with Adam Sykes

The Digital Culture Podcast is for creative and cultural professionals to get to know the Digital Culture Network team, learn how we can help your digital skills development, and find out what’s happening across the sector. In this episode, James Akers interviews Adam Sykes⁠, the Digital Culture Network Tech Champion for Customer Relationship Management (CRM) and Ticketing.

Specialisms covered in this article: Box Office and Ticketing    Customer Relationship Management CRM   

   ·   3 months ago

Beginner Read 5 Tips for Cleaning your CRM

Your organisation’s Customer Relationship Management (CRM) system is a powerful tool, but when your data becomes muddied with duplicates or incomplete information, it throws a spanner into your organisational processes. Here are 5 simple ways to clean up your organisation’s CRM.

Specialisms covered in this article: Customer Relationship Management CRM   

   ·   2 years ago

Beginner Read Jargon Busters

In this tea break chat, we asked some of our Tech Champions about their early experiences working in digital, by the end, you might realise that you are not alone when it comes to learning the digital ropes.  

   ·   2 years ago

Beginner Read Top Tips for CRM

Five tips for implementing a new Customer Relationship Management system to improve results all round.

Specialisms covered in this article: Customer Relationship Management CRM   

   ·   4 years ago

Beginner Read CRM: A Diagnostic Checklist

Customer Relationship Management is all about keeping the customer satisfied: our checklist will help you put them at the heart of your services.

Specialisms covered in this article: Customer Relationship Management CRM   

   ·   4 years ago

Beginner Read Case Study: Open Sky’s digital journey from creating digital content to setting up eCommerce

Open Sky Theatre is a small theatre company with big ideas based in rural Herefordshire, combining new writing with physical and digital theatre to tell powerful, moving stories based on real world events. Read on to find out how the Digital Culture Network supported Open Sky's Digital Director, Lisle Turner, in reimagining the organisation's digital strategy. Case study from December 2020.

Specialisms covered in this article: Customer Relationship Management CRM    eCommerce and Merchandising    Video and Digital Content    Websites   

   ·   4 years ago

Beginner Read Discovering the right ticketing & CRM tech for you

It's never been more important to ensure you are using technology that can immediately add value and grow with your organisation over the years. Understanding which companies to approach and how to articulate your requirements to them is a key step in making the right decision.

Specialisms covered in this article: Box Office and Ticketing    Customer Relationship Management CRM   

   ·   5 years ago