Adam Sykes

The Digital Culture Podcast is for creative and cultural professionals to get to know the Digital Culture Network team, learn how we can help your digital skills development, and find out what’s happening across the sector. In this episode, James Akers interviews Adam Sykes⁠, the Digital Culture Network Tech Champion for Customer Relationship Management (CRM) and Ticketing.

Learn practical strategies to streamline your ticketing processes and enhance the customer journey, from start to finish.

A guide for creative and cultural organisations using a CRM to manage their audience.

Your organisation’s Customer Relationship Management (CRM) system is a powerful tool, but when your data becomes muddied with duplicates or incomplete information, it throws a spanner into your organisational processes. Here are 5 simple ways to clean up your organisation’s CRM.

In this tea break chat, we asked some of our Tech Champions about their early experiences working in digital, by the end, you might realise that you are not alone when it comes to learning the digital ropes.  

G-Cloud can be a useful tool in your hunt and planning for procurement for your next ticketing or CRM system. Read on to find out how.

Five tips for implementing a new Customer Relationship Management system to improve results all round.

Customer Relationship Management is all about keeping the customer satisfied: our checklist will help you put them at the heart of your services.

Understanding your audience data can be your ticket to success. Read on to find out how to make the most of what your customers tell you.

Open Sky Theatre is a small theatre company with big ideas based in rural Herefordshire, combining new writing with physical and digital theatre to tell powerful, moving stories based on real world events. Read on to find out how the Digital Culture Network supported Open Sky's Digital Director, Lisle Turner, in reimagining the organisation's digital strategy. Case study from December 2020.

It's never been more important to ensure you are using technology that can immediately add value and grow with your organisation over the years. Understanding which companies to approach and how to articulate your requirements to them is a key step in making the right decision.