In this 75 minute webinar, we explore how to create an effective strategy to communicate and engage with the people on your database when using multiple software platforms to store and manage audience data.
This webinar was presented by Nick Kime, previous Tech Champion for Box Office and Ticketing/CRM and Peggy Naumann, previous Tech Champion for Email Marketing who will talk you through ideas for organising your data to support an effective communication strategy.
The current Digital Culture Network Tech Champion for Box Office and Ticketing/CRM is Emily Ditsch.
The current Digital Culture Network Tech Champion for Email Marketing is Jacqueline Ewers.
You will learn
How to consolidate data from multiple systems
Data tagging & categorisation
What data management systems you could be using
How to use your data to send more targeted emails
How to make the most of opportunities to engage with your audience
Mural – Digital collaboration and visualisation tool.
Electronic mail marketing | ICO – Information from ICO about email marketing including a definition of soft opt-in and links to download their guidance on direct marketing.
Discovering the right ticketing & CRM tech for you – A Digital Culture Network article that explores all the elements you need to consider when finding the most suitable technology for your organisation.
The Digital Culture Network is here to support you and your organisation. Our Tech Champions can provide free 1-2-1 support to all arts and cultural organisations who are in receipt of, or eligible for, Arts Council England funding. If you need help or would like to chat with us about any of the advice we have covered above, please get in touch. Sign up for our newsletter below and follow us on Twitter @ace_dcn for the latest updates.
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