Beginner Read Customer Relationship Management CRM
Whose CRM is it anyway?
A guide for creative and cultural organisations using a CRM to manage their audience.
· 4 months ago
Box Office and Ticketing CRM - Yorkshire
Adam Sykes
Adam specialises in ticketing platforms and customer relationship management (CRM). He can help your organisation through a scoping and procurement process, support on reporting, or assist with best practices on managing your customer data. Based in the Leeds office, Adam offers Box Office, Ticketing and CRM support to creative and cultural organisations across England.
Where have you come from?
Coming from a ticketing background, Adam worked from the front desk up to managing the Leeds Ticket Hub under Leeds City Council. In that time, Adam implemented a new ticketing and CRM system to be the Council-wide ticketing solution. Adam understands the crucial steps of implementation across many cultural sectors, and the necessity of efficient data management. Delivering events across roughly 21 sites, venues and departments, highlights include Leeds International Film Festival, Millennium Square Summer Series, the Carriageworks Theatre year-round programme, and daily admissions throughout Leeds Museums and Galleries.
Adam has always enjoyed providing 1-2-1 support and feels this role at the Digital Culture Network is such a great way to utilise his skills to aid a wider range of organisations across the creative and cultural sector. Adam is based in Leeds and is thrilled to be supporting organisations and individuals across England.
