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Beginner Read · Typical · Updated: Nov 2025

Webinar recording – Designing your own survey: research basics and top questions

About the webinar

In this one-hour webinar, presented by Jack Roscoe, Tech Champion for Audience Data Collection, you will learn the basics of designing your own audience or visitor surveys.

If your surveys aren’t giving you the insights you need, or you’re taking your first steps towards audience research, this session will help you create the perfect survey for your audiences and your organisation’s needs.

Suitable for cultural and creative organisations of any type, and covering techniques relevant to both digital and paper surveys.

You will learn:

  • An overview of the most effective survey questions to ask to give you powerful insights 
  • The fundamentals of survey design and research skills to ensure you’re collecting high-quality data 
  • Choosing the right platform for digital surveys: including Microsoft Forms, SurveyMonkey, Qualtrics, Illuminate and Impact & Insight Toolkit.

Resources 

Download the presentation for this webinar

Q&A Answers

Survey questions template

Digital Culture Podcast episode 10: hear about a successful journey to create a better survey with Nadia Sommella at the Barber Institute of Fine Arts. Listen here: Digital Culture Podcast Episode #10 – Visitor survey design with Nadia Sommella from the Barber Institute of Fine Arts – Digital Culture Network

National polling data from More in Common on favourite Christmas chocolates, songs and films – really interesting but also a great example of the value of cross-analysis to see different responses from different groups of people: https://www.moreincommon.org.uk/media/2rsi103i/christmas-polling.xlsx

The British Museum’s exhibition evaluations are a great resource to give you inspiration for audience research and the usefulness of different questions. Find them here: Visitor research and evaluation | British Museum

Survey platforms mentioned:

Survey platforms available to Arts Council England National Portfolio Organisations and Creative People and Places projects:

Further support

The Digital Culture Network is here to support you and your organisation. Our Tech Champions can provide free one-to-one support to all creative and cultural organisations who are in receipt of, or eligible for, Arts Council England funding. If you need help or would like to chat with us about any of the advice we have covered above, please get in touchSign up for our newsletter below and follow us on X (Twitter) @ace_dcn and LinkedIn for the latest updates.

 

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Specialisms covered in this article: Audience Data Collection and Evaluation   

   ·   1 year ago