In this episode of the Digital Culture Podcast, Dean Shaw and Adam Sykes discuss how your CRM and content can work together to boost engagement and drive ticket sales for your events.
In this article, eCommerce Tech Champion Katherine Brown explains exactly what is a ‘tech stack’ is, what makes a good ‘tech stack’ and ways to identify the functional needs of your tech stack.
Beginner Digital Culture Podcast episode #4 – Finding the right CRM and Ticketing for you with Adam Sykes
The Digital Culture Podcast is for creative and cultural professionals to get to know the Digital Culture Network team, learn how we can help your digital skills development, and find out what’s happening across the sector. In this episode, James Akers interviews Adam Sykes, the Digital Culture Network Tech Champion for Customer Relationship Management (CRM) and Ticketing.
Beginner Access All Areas: Making ticketing more accessible for everyone
Accessible ticketing is critical for promoting inclusivity and diversity in the UK’s creative and cultural sector. Under the Equality Act 2010, service providers must make reasonable adjustments so that disabled individuals have equitable access to services. In this resource, Tech Champion Adam takes you through how to enhance your ticketing inclusivity and ensure equal access for all.
Beginner Webinar Recording – The Ticketing Journey: From Pre-Purchase to Post-Event
Learn practical strategies to streamline your ticketing processes and enhance the customer journey, from start to finish.
Beginner Whose CRM is it anyway?
A guide for creative and cultural organisations using a CRM to manage their audience.
Beginner
External Link
Illuminate – Audience Data PlatformIlluminate is a new Audience Data Platform for arts and cultural organisations; commissioned by Arts Council England, built and developed by PwC.
Beginner Jargon Busters
In this tea break chat, we asked some of our Tech Champions about their early experiences working in digital, by the end, you might realise that you are not alone when it comes to learning the digital ropes.
Intermediate Using G-Cloud in your search for your next ticketing or CRM system
G-Cloud can be a useful tool in your hunt and planning for procurement for your next ticketing or CRM system. Read on to find out how.
Beginner Webinar recording – ‘Test and trace’ to tried and tested – the future of your admission system
A webinar for arts and culture organisations to understand how their new or fledgling ticketing operation can help them grow.
Beginner Webinar recording – Tactical ticketing for digital events
A webinar for arts and culture organisations to explore how to use ticketing strategies to drive customer satisfaction for online events.
Beginner Introduction to Box Office, Ticketing and CRM
Understanding your audience data can be your ticket to success. Read on to find out how to make the most of what your customers tell you.
Beginner Discovering the right ticketing & CRM tech for you
It's never been more important to ensure you are using technology that can immediately add value and grow with your organisation over the years. Understanding which companies to approach and how to articulate your requirements to them is a key step in making the right decision.
Beginner Google Ads: A Diagnostic Checklist
Explore our step-by-step guide to auditing your Google Ads account and use it to optimise and enhance one of your essential tools.
