Skip to content
Beginner Read · Typical

Webinar recording – How to welcome new email subscribers to achieve long-term engagement



About the webinar

In this 50-minute webinar presented by Peggy Naumann, previous Tech Champion for Email Marketing, you’ll learn how to make some simple tweaks to your email marketing to foster engagement from the moment someone subscribes to your mailing list.

This is a recording of a live session where participants were given 10 minutes mid-session to consider content for their welcome email . Participants were then broken into smaller groups to discuss their ideas to feed back to the group. To mirror the live session you can download the welcome email planning questions document and consider the same points at the mid-way point. This point is indicated in the video.

The current Digital Culture Network Tech Champion for Email Marketing is Jacqueline Ewers.

You will learn

  • What good engagement looks like in email marketing
  • Why it’s so important to welcome your new subscribers
  • How to plan the content of your welcome email and sign-up confirmation page
  • Some more advanced techniques to tailor your welcome to suit different types of subscriber

Follow up

Once you’ve watched the recording, here are a few key next steps you could take:

Mailchimp users

More advanced ideas

Resources and links

Download the presentation used in the webinar

Download the welcome email planning questions

Download the welcome email planning template

The Mail Privacy Protection Survival Guide for Marketers from Litmus – a useful resource that explains how Apple’s Mail Privacy Protection will affect your email marketing

Further Support

The Digital Culture Network is here to support you and your organisation. Our Tech Champions can provide free 1-2-1 support to all arts and cultural organisations who are in receipt of, or eligible for, Arts Council England funding. If you need help or would like to chat with us about any of the advice we have covered above, please get in touch. Sign up for our newsletter below and follow us on Twitter @ace_dcn for the latest updates.


Other news

Beginner Read Email Marketing   

10 ways to make your email marketing more sustainable

When email marketing was first introduced it was seen as the sustainable alternative to direct mail and producing print. Whilst it's true that individual emails use relatively small amounts of energy to send; processing, sending, receiving and storing the content of emails builds up. Read this resource to discover steps you can take to make your email marketing more sustainable.

   ·   3 months ago

Beginner Read Email Marketing   

Introduction to Email Marketing

Email marketing is a powerful tool when it comes to building relationships with your audience. Read on to find out more about what it can do for your organisation.

   ·   4 years ago

Beginner Read Email Marketing   

Email Marketing: A Diagnostic Checklist

If you’re looking for ways to improve your email marketing strategy, this checklist will help you establish where you are now and where you could go next.

   ·   4 years ago

More by the author

Digital Culture Podcast episode #3 – The art of asking: effective audience surveys with Jack Roscoe

The Digital Culture Podcast is for creative and cultural professionals to get to know the Digital Culture Network team, learn how we can help your digital skills development, and find out what’s happening across the sector. In this episode, James Akers interviews ⁠Jack Roscoe⁠, the Digital Culture Network Tech Champion for  Audience Data Collection and Evaluation.

   ·   6 days ago

Beginner Read Digital Marketing    Digital Strategy   

Digital Culture Podcast episode #2 – Navigating strategy in the creative and cultural sector with Ollie Couling

The Digital Culture Podcast is for creative and cultural professionals to get to know the Digital Culture Network team, learn how we can help your digital skills development, and find out what’s happening across the sector. In this episode, James Akers interviews ⁠Ollie Couling⁠, the Digital Culture Network Tech Champion for Digital Marketing and Strategy.

   ·   1 month ago

Beginner Read Social Media   

Digital Culture Podcast episode #1 – Social Media with Katy Farrell and Nicola Barratt

The Digital Culture Podcast is for creative and cultural professionals to get to know the Digital Culture Network team, learn how we can help your digital skills development, and find out what’s happening across the sector. In this episode, James Akers interviews the Digital Culture Network Tech Champions Katy Farrell and Nicola Barratt who specialise in Social Media.

   ·   2 months ago