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Webinar – Getting Started with Online Retail: Launch to Success

About the webinar

Want to set up an online shop for your organisation but don’t know where to start?  This one-hour webinar, led by Emma Roberts, the Digital Culture Network’s Tech Champion for eCommerce and Merchandising, takes you through the fundamentals of launching a successful online shop. Packed full of arts and culture examples, success stories and best practice for driving sales and customer loyalty, this webinar was recorded in October 2020 and includes a live Q&A at the end.

The key ingredient for success in eCommerce is in the detail, whether that is identifying the sales potential, understanding your customer base, profit margins and user experience or analysing how well your marketing strategies are performing.  In this webinar, we address these key factors with useful marketing models and examples which you can use to kick start your online shop today.

Download the full presentation used in the webinar.

You can find recordings of all our previous webinars, as well as top tip videos and more on our YouTube channel.

Further Support

The Digital Culture Network is here to support you and your organisation. Our Tech Champions can provide free 1-2-1 support to all arts and cultural organisations who are in receipt of, or eligible for, Arts Council England funding. If you need help or would like to chat with us about any of the advice we have covered above, please get in touch. Sign up to our newsletter below and follow us on Twitter @ace_dcn for the latest updates.

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