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Beginner Read · Typical · Updated: Nov 2025

Digital Culture Podcast Episode #19 – Hyperlocal targeting with David Yard from Gulbenkian Arts Centre

Headshots of podcast guest David Yard and podcast host James Akers, beside the Digital Culture Podcast title, and Digital Culture Network and Digital Culture Awards logos, against a pink background.

The Digital Culture Podcast is for creative and cultural professionals to get to know the Digital Culture Network team, learn how we can help your digital skills development, and find out what’s happening across the sector.

In this episode, James talks to David Yard – Head of Marketing at the Gulbenkian Arts Centre, winners of a 2025 Digital Culture Network Award – about how the team transformed its digital marketing approach to boost cinema audiences and strengthen its online presence.

With support from the Digital Culture Network, Gulbenkian repositioned its strategy to tackle post-pandemic challenges and increased competition. The project included revamping the website for a better cinema experience, launching a dedicated Instagram channel, and using creative on-campus campaigns to engage students. These changes led to a 75% increase in student attendance and set the stage for future audience growth.

They discuss:

  • Why redesigning the website to reflect cinema user behaviour improved the booking journey
  • How combining physical signage with QR codes drove hundreds of click-throughs and boosted engagement
  • What steps small arts teams can take to integrate digital tactics with wider marketing strategies

Gulbenkian Arts Centre was awarded a Digital Culture Network Award in the 2025 Digital Culture Awards. 

 Music by ⁠⁠SHAR

Further support

The Digital Culture Network is here to support you and your organisation. Our Tech Champions can provide free one-to-one support to all creative and cultural organisations who are in receipt of, or eligible for, Arts Council England funding. If you need help or would like to chat with us about any of the advice we have covered above, please get in touch.

For our latest updates, join our mailing list and follow us on LinkedIn and X (Twitter) @ace_dcn.


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